TimeBee Privacy Policy

1. Information We Collect

At TimeBee, we collect various types of information to provide and enhance our services. The information we collect can be categorized as follows:

1.1 Information You Provide

This section outlines the data you willingly share with us:

• Registration Information: When you sign up for a TimeBee account, we collect the following data:
• Your full name
• Email address
• Password
• Optionally, you may provide additional information such as your profile picture, job title, and other relevant details to personalize your experience.
• Payment Information: If you subscribe to one of our paid services, we collect payment information, such as your credit card details or other billing information. However, we do not store payment card information on our servers. We rely on third-party payment processors for payment-related transactions, and we encourage you to review their privacy policies for additional information.
• Communication Information: Information collected during the negotiation, such as messages, email addresses, and any attachments, is also saved in our system. We may use this information for future correspondence to send you any newsletter, notification, promotional content, etc. If you don’t want to get any such content from us, you can directly contact us and unsubscribe from these services.

1.2 Information We Collect Automatically

We gather certain data automatically when you use our services:

• Usage Information: To enhance our services and user experience, we collect information about how you use TimeBee. This includes:
• Log data, which may include your IP address, browser type, device type, and operating system.
• Device and application settings, including the language, time zone, and screen display preferences.
• Usage and interaction data, such as the features and content you interact with and the pages you visit.
• Referring URLs and the pages you visit before and after using our services.
• Error reports and performance data to improve the stability and functionality of our services.
• Organization Registration Information: If you want to hire TimeBee Services for your whole organization, it would include information, including team size, company name, currency, logo, number of team members enrolled, their email addresses, and settings preferences.
• Location Information: We may collect your approximate location (based on your IP address) for security and customization purposes. Please note that we do not collect precise geolocation information.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing and usage patterns. These technologies help us improve our services, personalize your experience, and provide targeted content and advertisements. For more details, please refer to our "Cookie Policy."

1.3 Information from Third Parties

We may collect information from third-party sources, including social media platforms, to enhance and personalize your experience with our services. This may include your public profile information and any data you have allowed these third-party platforms to share with us.

2. How We Use Your Information

At TimeBee, we utilize the information we collect for various purposes, all aimed at providing and enhancing our services and improving your user experience. The key purposes for which we use your information include:

2.1 Providing and Improving Our Services

We use your information to deliver, maintain, and improve our services. This includes:

• User Account Management: To create and manage your user account, authenticate you, and provide you with secure access to our services.
• Communication: To communicate with you, including responding to your inquiries, providing important service updates, and sending transactional information related to your account.
• Service Enhancements: To analyze and understand how our services are used, identify areas for improvement, and develop new features and functionalities.

2.2 Personalizing Your Experience

We strive to provide a personalized experience that meets your individual preferences and needs:

• Content Customization: To tailor our services to your specific interests and preferences. This may include suggesting relevant content, features, or recommendations.
• Advertising: To display relevant advertisements and promotional content based on your interests and interactions with our services. We may use cookies and similar technologies to achieve this (please refer to our "Cookie Policy" for more details).

2.3 Communication with You

We may use your information to keep you informed and engage with you:

• Service Updates: To provide you with information about service updates, security alerts, and other important notices.
• Marketing: To send you promotional information, newsletters, surveys, and other marketing materials, where you have provided your consent or where permitted by applicable laws.

2.4 Analyzing Usage Patterns

Understanding how you use our services helps us optimize and enhance the user experience:

• Usage Analysis: To gain insights into how our services are used, such as which features are popular, how long users spend on specific tasks, and how often users access our platform.
• Research and Development: To conduct research and development activities aimed at improving our services, expanding our offerings, and creating new products and features.

2.5 Processing Payments

If you subscribe to one of our paid services, we use your payment information to process payments, manage billing, and fulfill your orders.

2.6 Compliance with Legal Obligations

We may use and disclose your information when required to comply with legal obligations, protect our rights, and respond to law enforcement requests, subpoenas, court orders, or other legal processes.

3. Sharing and Disclosure

We take your privacy seriously and are committed to safeguarding your information. However, there are situations in which it is necessary to share or disclose your data. This section outlines the circumstances in which we may share your information:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering and improving our services. These service providers may include:

• Hosting and Infrastructure Providers: To host our services and store data securely.
• Payment Processors: To facilitate payments and process transactions. Please note that we do not store payment card information on our servers, and we rely on secure third-party payment processors.
• Customer Support and Communication Tools: To assist with customer support inquiries and maintain efficient communication channels.
• Analytics and Data Analysis Providers: To help us better understand user behavior, analyze usage patterns, and improve our services.

These service providers are bound by strict confidentiality agreements and are only allowed to use your information as necessary to provide the services they offer.

3.2 Business Transfers

In the event of a merger, acquisition, sale, or transfer of assets, your information may be transferred to another entity. We will notify you via email or through our website in such circumstances to inform you about the change in ownership or control of your data and any applicable choices you may have.

We may disclose your information when required to comply with legal obligations, protect our rights, and respond to law enforcement requests, court orders, subpoenas, or other legal processes. This may include:

• Compliance with Applicable Laws: To comply with legal requirements, including data protection and privacy laws, as well as any other relevant regulations.
• Protection of Rights and Safety: To protect the rights, privacy, safety, or property of TimeBee, our users, or the public.

3.4 With Your Consent

In certain situations, we may share your information when you provide explicit consent to do so. Your consent may be required when sharing information for specific marketing or promotional activities, as well as other purposes not covered in this Privacy Policy. You have the right to revoke your consent at any time.

Please note that we do not sell your personal information to third parties for their marketing purposes.

We take all necessary measures to ensure that your data is protected and only shared in compliance with legal obligations, and with trusted partners who maintain appropriate data security measures.

4. How We Protect Your Information

We understand the importance of safeguarding your personal information and are committed to taking appropriate measures to ensure its security. Our commitment to protecting your data includes the following practices:

4.1 Data Security Measures

• Encryption: We use industry-standard encryption protocols to secure data transmission and storage. When you access our services, the data you exchange with us is encrypted using Secure Socket Layer (SSL) technology or a similarly secure protocol.
• Access Controls: Access to your data is strictly controlled, and access permissions are granted only to authorized individuals within our organization or third-party service providers who require access to perform specific tasks.
• Data Minimization: We limit the data we collect and retain to what is necessary for the purpose of providing our services. Unnecessary data is not collected or stored.
• Data Backups: We maintain regular data backups to ensure that your information is recoverable in the event of data loss or security incidents.

4.2 Security Practices

• User Authentication: We employ strong user authentication methods to protect your user accounts, including the use of secure passwords and multifactor authentication options.
• Regular Security Audits: We conduct regular security audits and assessments of our systems to identify and address vulnerabilities.
• Employee Training: Our staff members are trained in data security best practices and are educated on the importance of maintaining user privacy.

4.3 Compliance with Regulations

We are committed to complying with relevant data protection and privacy regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to ensure that your data is handled in accordance with the law.

4.4 Incident Response

In the event of a data breach or security incident, we have a detailed incident response plan in place. This plan includes notification procedures to inform affected users and relevant authorities as required by applicable data protection laws.

Please note that while we take all necessary precautions to secure your information, no method of data transmission or storage can be guaranteed as completely secure. We encourage you to also take steps to protect your personal information, such as using strong, unique passwords, keeping your login credentials confidential, and being cautious about sharing personal information online.

5. Your Privacy Choices

At TimeBee, we value your right to control how your personal information is used. We offer you the following privacy choices and options to ensure that you have control over your data:

5.1 Access, Review, and Update

You have the right to access, review, and update your personal information. To do so, you can log in to your account and access your profile settings, where you can modify your personal information. This includes updating your name, email address, profile picture, and other optional details.

5.2 Communication Preferences

You can manage your communication preferences to control the type and frequency of communications you receive from us:

• Email Preferences: You have the option to customize your email notification settings. You can choose to receive specific types of communications, such as service updates, newsletters, and promotional materials.
• Opt-Out: If you no longer wish to receive certain communications, you can opt-out or unsubscribe by following the instructions provided in the emails we send. Please note that you may continue to receive transactional or service-related communications even if you opt out of marketing emails.

5.3 Cookies and Tracking Technologies

You can manage your preferences related to cookies and tracking technologies:

• Cookie Settings: We provide you with the ability to control and manage your cookie preferences. You can adjust your browser settings to block or limit the use of cookies. For more information on how to do this, please refer to our "Cookie Policy."

5.4 Account Deletion

If you wish to delete your account and associated data from our services, you may do so by contacting our support team or using the account deletion options provided in your account settings. However, please be aware that account deletion may not be immediate, and certain information may be retained for legal and operational purposes.

5.5 Consent Withdrawal

Where we rely on your consent for specific data processing activities, you have the right to withdraw your consent at any time. This may affect your ability to use certain features or services, and we will inform you of any such impacts before you withdraw consent.

5.6 Data Portability

If applicable, you may request a copy of your data in a structured, machine-readable format. We will provide you with the data in a format that allows you to transfer it to another service, as required by applicable data protection laws.

5.7 Exercising Your Rights

To exercise any of your rights or privacy choices outlined in this section or for any other privacy-related inquiries or requests, please contact us using the information provided in the "Contact Us" section of this Privacy Policy.

6. International Data Transfer

At TimeBee, we operate and provide services to users globally. This means that your personal information may be transferred to and processed in countries outside of your own, including the United States and other locations where we or our service providers maintain facilities. This section elaborates on international data transfer practices:

6.1 Data Transfer Legal Basis

The transfer of your personal information is conducted in compliance with applicable data protection laws and regulations. Depending on your location and the location of the data recipient, data transfers may occur on one of the following legal bases:

• Standard Contractual Clauses: In many cases, we rely on standard contractual clauses, also known as model contracts, to ensure that data transfers comply with applicable data protection laws.
• Consent: Where required by law, we will obtain your explicit consent to transfer your data internationally.
• Other Legal Bases: In some instances, data transfers may occur based on other legally recognized mechanisms, such as the EU-U.S. Privacy Shield or other adequacy decisions made by relevant authorities.

6.2 Data Protection Measures

We take measures to ensure the protection of your data during international transfers:

• Data Minimization: We limit the data transferred to what is necessary for the purposes outlined in this Privacy Policy.
• Data Security: Data is transferred securely and encrypted to safeguard against unauthorized access or disclosure during transit.

6.3 Your Rights

You have rights related to international data transfers:

• Access and Information: You can request information about the safeguards in place for international data transfers, as well as a copy of the relevant contractual clauses.
• Objection: You have the right to object to international data transfers when legally applicable, except where such transfers are necessary for the performance of a contract between you and us.

7. Changes to this Privacy Policy

At TimeBee, we understand the importance of keeping you informed about our privacy practices. We may periodically update and make changes to this Privacy Policy to reflect modifications in our services, applicable laws, and feedback from our users. Here's how we handle changes to the policy:

7.1 Notification of Changes

Notice of Changes: When we make significant changes to this Privacy Policy, we will notify you through one or more of the following methods:

• Direct Communication: We may communicate these changes through email or other direct communication channels.
• Website Notification: We may post a notice on our website or within our services to inform you of the updated policy.
• Effective Date: Each revised version of this Privacy Policy will include an "Last Updated" at the beginning of the policy to indicate when the changes were implemented.

7.2 Consent to Changes

• Continued Use: By continuing to use our services after the updated policy becomes effective, you are considered to have accepted and consented to the revised Privacy Policy. If you do not agree with the updated policy, please discontinue the use of our services.
• Reviewing Policy Changes: We encourage you to review our Privacy Policy regularly to stay informed about how we handle your personal information.

8. Contact Us

Your privacy and the security of your information are of paramount importance to us. If you have questions, concerns, or wish to exercise your privacy rights, you can contact us.